OPENING DOORS TOA Safer Tomorrow
Four Generations of trusted locksmith expertise and supply, serving the Greater East Rand, Gauteng and parts of the Globe since 1934.
Family Business,
Since 1934.
Robert E. Austen — son of Samuel Austen, First Mayor of Beacons Field — commenced business as “Austen's Locksmiths” in 1934 in Springs, after many years of service in the Town Council as Transport Manager and Fire Master.
The company “Austen's Lock Company (PTY) LTD.” was formed in 1946 when his son Desmond A. Austen was appointed Director, having started his apprenticeship during the school holidays.
Robert H. Austen (Third Generation) joined the company in 1970 and is now the Managing Director, with his wife Eve, and son Alec Austen, all working in the business — giving Austen's Lock a real family atmosphere.
The Austen family have enjoyed over 90 years of successful business and are geared for a further long spell of good service and integrity to their many customers across South Africa and globally.
Full-Spectrum
Locksmith
Services
We Come to You
Our mobile units are staffed by highly experienced locksmiths, some with over 20 years of experience. We service a wide range of customers across the greater East Rand and Gauteng — Springs, Nigel, Brakpan, Delmas and Heidelberg.
Precision Key Cutting
Our workshop features the latest key cutting machinery for fast, efficient and accurate results. We handle automotive ignitions, lock repairs, setting lock to key, changing lock combinations, keyed alike and master keying.
- Automotive repairs – ignitions and all car locks
- Lock repairs & setting lock to key
- Changing combination of lock
- Keyed alike and master keying
Car Keys & Ignitions
From car key duplication to full ignition repairs, we handle all vehicle lock systems — including the latest transponder key technology used in modern vehicles.
Specialist Service
Transponder Key Experts
Modern vehicles rely on transponder chip keys for immobiliser security. Our technicians are fully equipped to programme, duplicate and replace transponder keys across all major makes and models — no dealer required.
- Transponder key programming & codingKey Service
- Transponder key duplication & cuttingKey Service
- Lost transponder key replacementKey Service
- Remote fob & smart key programming
- Ignition barrel repairs & replacement
- All makes & models — domestic & imported
Master Keying & Keyed Alike Services
Simplify access control across your property with our professional master keying and keyed alike systems. Whether you need one key to open multiple locks or a suite of locks all operated by the same key, we design and implement the right solution for homes, businesses and complexes.
Access Control
One Key. Total Control.
Our master keying and keyed alike systems give you streamlined access across multiple locks — ideal for offices, complexes, rental properties and industrial facilities.
- Master key systems for multi-lock propertiesKey Service
- Keyed alike — one key for multiple locksKey Service
- Grand master & sub-master key hierarchiesKey Service
- Residential, commercial & industrial solutions
- Lock re-keying & combination changes
- Secure key control & duplication restrictions
Beyond the
Ordinary
From panic device installation to bespoke security solutions — Austen's Lock Co delivers specialist services that go well beyond standard locksmithing.
Panic Devices — Supply & Installation
SpecialistWe supply and professionally install panic bars, push-to-exit hardware and emergency exit devices for commercial, industrial and public buildings. Compliant with fire egress and occupational safety requirements.
Access Control Systems
Installation and maintenance of electronic access control — from keypad entry and card readers to biometric systems for offices, complexes and secure facilities.
Commercial Lock Solutions
Heavy-duty mortice locks, deadbolts, rim locks and high-security cylinders for commercial premises. We advise on the right product and install it correctly, first time.
Lock Repairs & Upgrades
Faulty lock? We repair, service and upgrade all lock types — residential and commercial. From worn cylinders to broken mechanisms, we restore full security quickly.
Safe Supply & Installation
We supply and install a wide range of safes — wall safes, floor safes, digital safes and rifle safes. Professionally anchored and secured for maximum protection.
Custom Security Solutions
Every property is different. We assess your specific security needs and design a tailored solution — from gate locks and padlocks to full perimeter access control.
Need a specialist service not listed here? We do much more — get in touch.
7,000+
Key Types
& Premium Safes
7000+ Key Types
- Mortice keys – off the shelf and made to order
- Latch keys
- Security Keys
- Safe Keys
- Post Office Keys
Car Key Duplication
All makes & models
Trusted by the
East Rand and SA
“Called Austen's when I locked my keys inside. They arrived within 30 minutes and sorted everything out professionally. Been using them for key cutting for years too — always reliable.”
“Bought a gun safe here and the team was incredibly helpful in advising the right size for my needs. Installation was quick and neat. Highly recommend for anyone needing SABS-approved safes.”
“The mobile team came out to our factory in Nigel for a master key system. Robert and his team were professional, thorough and priced fairly. This is a business that still cares about service.”
“Absolutely wonderful family business. They cut keys for our entire office — over 20 copies — and every single one worked perfectly. Third generation running this company and it shows in the quality.”
“Had an ignition problem with my car. The workshop team diagnosed and fixed it the same day. Very reasonable pricing and they explained everything clearly. Will definitely be back.”
Contact &
Service Areas
Mobile callout available across the greater East Rand. Contact us to confirm coverage in your area.
Request a Quote
Tell us what you need and we'll get back to you with a competitive quote.